Solutions for sustainable production and end-of-lifecycle management
With its 360°ENVIRONMENTAL SERVICES, Hennecke is making sustainable PU processing a priority in customer support too. These include second-life solutions to give used Hennecke machines a 'second chance', and EOL solutions, when component parts (such as pumps), or our machines or systems have reached the end of their lifecycles.
24h-Hotline +49 1806 339 200
Technical Service Support +49 2241 339 360
Service-Fax +49 1806 339 201
In case of an emergency our First Level Support is available outside the regular business hours from Monday to Friday from 5 p.m. to 10 p.m. and on Saturdays from 7 a.m. to 10 p.m. German time. For this, a ticket is generated under the hotline request and forwarded to the responsible contact partner. *Please have your Hennecke order number (following the pattern A 0100-XXXX or P000XXX) and the respective machine number ready so that we can help you quickly and effectively.
Global telephone numbers
Global first-level support
Our reliable first-level support is available around the clock, 365 days a year.
+49 2241 339 360
Local service support
Service support in the language of the local Hennecke GROUP company is available on weekdays between 8:00 and 17:00 (local time).
Hennecke GmbH (Sankt Augustin)
+49 2241 339 555
(Only for Hennecke Polyurethane Technology machines and systems technology)
Hennecke GmbH Rollforming Technology (Kreuztal)
+49 2732 765063-0
(Only for Hennecke Roll Forming Technology machines and systems technology)
HENNECKE-OMS S.p.A. (Verano Brianza)
+39 0362 9831
(Only for HENNECKE-OMS machines and systems technology)
OOO Hennecke Polyurethane Technology (Moscow)
+7 (495) 221-40-51
Hennecke Inc. Polyurethane Technology (Pittsburgh):
+1 724 271 3659
Hennecke México S. de R. L. de C. V. (Querétaro):
+52 442 220 1769
Hennecke Machinery (Shanghai) Ltd. (Shanghai)
+86 21 6489 7063
Hennecke Asia Pte.Ltd. (Singapore)
+65 6227 9680
Hennecke Machinery Japan K.K. (Tokyo)
+81 3 6721 9501
Hennecke Korea Ltd. (Seoul)
+82 2 790 7470
Hennecke Asia Pte Ltd
+91 40 4433 4466
DISCOVER THE 360°SERVICE-PORTAL
Our web log-in gives you access to a sophisticated ticket-management system, remote services, a comprehensive web shop for spare parts as well as the latest versions of our machine and systems documentation.